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How to begin as a group administrator for indexing
Symptoms (Problems)

New group administrators might have questions about their new role. Please use the steps below to get started.

Answer (Resolution)

If you have not already done so, create a FamilySearch account, and download the indexing program.

  1. From the indexing website at, click Get Started.
  2. Click here for detailed instructions for downloading the program and registering.
  3. Once you have registered, call FamilySearch Support (or send an e-mail to to inform us of your new assignment, and ask to be assigned the group administrator role.

Complete Online Training

Take the training that applies to you found on the Indexing Resource Guide at (The Resource Guide is accessed by clicking on the Help tab on the indexing home page).

  • Stake Indexing Director Training

  • Group Administrator Training

If you are new to indexing, the Basic Indexing lessons are also available on the Indexing Resource Guide under the heading of Indexers.

  • Lesson 1 covers the indexing process and basic indexing guidelines. The lesson is listed under the role of indexers.

  • Lesson 2 covers arbitration. The lesson is listed under the role of arbitrators.

Index and Arbitrate Batches

  • Download and index several batches yourself.
  • You do need to continue indexing batches regularly to stay current with new projects and new questions that you might be asked by the indexers in your group.
  • When you feel comfortable indexing, download and arbitrate several batches.

Review Your Reports

  1. Sign on to the website (upper right corner of the page).
  2. Sign in with your FamilySearch user name and password.
  3. Choose a report from the drop-down list next to Report.
  4. Click Generate Report. Feel free to try printing different reports in varying formats.
  5. For detailed instructions on creating reports, click here.

Recruit More Volunteers


As you review the reports, check to see how many indexers you have in your group and how much work the indexers are producing. If your numbers appear low, you might want to encourage more members of your group or society to participate and look for ways to recruit more people to help with your particular project.


Assign Arbitrators


Identify individuals in your group who have the greatest potential to pay attention to details and adhere to the online instructions. Preferably, the group of individuals should have a high number of names indexed (over 2,000) and a low number of "Redo Batches" (less than 0.1% of the total names indexed). (The number of "Redo Batches" for each individual can be found on your "Subgroup Statistics" report.)

  1. Sign in to the website.

  2. Click on the user name of the indexer.

  3. Click the Edit button at the bottom of the page.

  4. Locate the list of Roles, and click on the Arbitrator box.

  5. Scroll to the bottom of the page, and click Save.

Create an installation CD or download to a USB flash drive

Make a CD to help volunteers who use a dial-up connection or who cannot download the program from the Internet because of the download time that is required. To download and burn a CD of the FamilySearch indexing program, use the steps below:

  1. Go to the FamilySearch indexing home page, and click the Help tab.
  2. Go to the heading for Group Administrators.
  3. Click on Creating and Using an Installer CD, and use the instructions to make your installer CD.


  • You can also use the instructions to download the indexing program to a USB flash drive.

  • The file mentioned in step 3 is updated often, so be sure to download a new copy if you have not downloaded one recently.

To install FamilySearch indexing on a computer from the CD or a USB Flash Drive

  1. Download a copy of the FamilySearch indexing program to a CD or USB flash drive using steps 1-3 above.
  2. Put the CD or USB flash drive into the computer that needs the indexing program.
  3. Open the CD or USB flash drive folder.
  4. Click FSIndexing_Setup.exe. Continue through the installation process as directed until completed.
  5. To open FamilySearch indexing, double-click the icon on the desktop.



Contact FamilySearch toll-free for questions or help.



  • The online tutorials mentioned above provide excellent training.
  • Training classes are also offered at the Family History Library in Salt Lake City. To view the class schedule, go to, click Get Personal Help, scroll to Featured Location: Salt Lake City, and click The Family History Library, Salt Lake City, Utah. Click the Class Schedule link.

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