Document ID: 113989Print this document
Procedure for name removal from a collection in Historical Records
Instructions for Area Support

FamilySearch sometimes receives requests for name removal from historical records collections. If the request comes from someone inside the United States, asking that names be removed for themselves or their dependents, please use the procedure outlined under Missionary Instructions.  If the patron is from outside the United States, is requesting name removal from the Social Security Death index, or is asking that names be removed from the Community Contributed IGI, please see additional instructions below.  

 

Request for removal of someone residing inside the United States

When these requests are processed, the principal name and all connected names will be removed from the indexes of the collection.  The images will remain. 

  • On a baptismal record, the name of the principal person and the names of the parents will be removed.

  • On a marriage record, the name of the principal person and the name of the spouse will be removed.

 Missionary Instructions:
1.  Reply to the patron using the Find an Answer feature in AMDOCS.

2.  Search for KD 113989 "Procedure for name removal from a collection in Historical Records" and add the document to the case.

3.  Fill out the Response to Customer form.

  • Enter the patron name in the Greeting section.

  • Enter the following text in the Body section.

    Thank you for contacting FamilySearch regarding the removal of your name, or that of a dependent, from the indexes found at FamilySearch.org.  A document has been attached to this email which contains instructions and a link to the Affidavit of Identity, which must be filled out as part of the procedure for name removal. Click anywhere on the blue link below to open the document and link to the affidavit.  

    Please respond directly to the email address or mailing address supplied in the letter.

  • Fill out the closing section of the form with:
    Sincerely,

    FamilySearch Research Assistance

  • Check the spelling, view the email, and send it to the email of the patron.  

4.  Edit the case title to include the words "Record Removal" and the name of the collection.


5.  Categorize the case as follows:

Research Assistance (CAT 1); Historical Records--Privacy (CAT2); and Name Removal (CAT3)

6. A dd the following information to an internal note, and dispatch the case to CHQ Support, which will create the JIRA:

  • Include the name and contact information for the patron who wants his or her information removed.

  • Include the URL link to the specific record to be deleted.

  • Include a statement indicating that the patron was sent a copy of the sample letter and affidavit.

Request for removal of records from someone residing outside the United States 

Please follow the instructions found in KD 109857 "FamilySearch policy statement regarding privacy issues in Historical Records."

 

Request for removal of records from the Social Security Death Index

Please follow the instructions found in KD 102166 "How to make corrections to Social Security Death Index."

 

Request for removal of records from the United States, Public Record Index

Please follow the instructions found in document 115322.

 

Request for removal of names from the Community Contributed IGI

Cases requesting changes to the IGI should be dispatched to Area Support, English.

 

 

 

Symptoms (Problems)
  • While searching one of the collections at FamilySearch.org, I was surprised to find my own record online. I am concerned about privacy and the possibility of identity theft. How can I have the record removed?

  • I have found records for living persons in your Historical Records collections.  

  • I would like to have my mother's name removed from the Social Security Death Index.

Answer (Resolution)

Dear Patron,

 

The concerns you’ve raised in your recent communication are certainly understandable.

 

Please recognize that FamilySearch respects the privacy rights of individuals and strives to adhere to all applicable laws. FamilySearch only publishes copies of records after gaining permission from the original record custodian (generally a government agency) and faithfully abiding by all of the stipulated conditions.

 

Nonetheless, privacy laws for records of genealogical value can differ by record type and geographic location and may not provide the kinds of legal rights individuals frequently perceive. In select cases where data protection and privacy laws favor FamilySearch’s use, but cause concern to living individuals, FamilySearch may suspend its right to publish for a period of 90 years from the record event date.

 

If you or those for whom you act as legal guardian are the principal subject(s) in an index entry or single-record image, please complete, sign, and have notarized the attached Affidavit and return it to the address or e-mail below. Also, please be certain to include the applicable URL so that FamilySearch can make a distinction between your data and similar data within FamilySearch’s sizeable database. FamilySearch will then consider and, if it meets FamilySearch criteria, honor your request to remove the data from the specified URL.

 

Open records are essential to family history research and, in many cases, actually help safeguard against identity theft by removing the cloak of anonymity that is used for fraudulent purposes. Thank you for your effort to appreciate and value the sense of identity, belonging, and purpose that come from family heritage.

 

Regards,

 

Jennifer Rocha
FamilySearch International, Legal Services

RochaJL@familysearch.org

 

Mailing Address:

50 E. North Temple Street, RM 538
Salt Lake City, UT 84150-0005
801.240.4972

Attachments
AFFIDAVIT OF IDENTITY - for De-publish index records process.docx



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