|Ways to get help with Research Assistance|
Respond to the patron with the following information:
Thanks for your research question. We have some new areas where you can go to ask your question about how to research your family history. Please try one of the following to get assistance with your research questions:
· Live Assistance:
· Email Assistance:
· Ask a community:
· Written research guides: http://www.familysearch.org/learn/wiki/en/Main_Page
· How-to research videos: https://www.familysearch.org/learningcenter
· In-person assistance at Family History Centers:
If the patron requires extensive personal research refer him/her to this article on hiring a professional genealogist: https://familysearch.org/learn/wiki/en/Hiring_a_Professional_Researcher
Where can I get further help with Research Assistance?
See the following to get further assistance with your research questions:
The goal of FamilySearch Research Assistance is to guide and provide resources that users of our website can to use to search to find their ancestors. We are unable to do personal family research for our patrons. If you would like to hire a professional researcher to perform personal services, please visit this website: Hiring a Professional Researcher
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