|Access to Records video at FamilySearch.org (free records and paid sites)|
When patrons are unable to view restricted images at a FamilySearch Center for which the rights DO exist, please follow these steps to resolution.
FamilySearch gives access to free records and paid sites
This short video, Access to Records, explains how familysearch.org gives you access to records.
Nonprofit FamilySearch.org has a mission to give you the best access to records about families that we can. We charge no fees for record access. When we don’t have the images of the records, we link to partner sites that do, some of which may charge a fee. Know that we are continually negotiating to give you the best record access that we can.
Because FamilySearch.org does not own historical records, our access to historical records is determined by:
When we cannot give full, free access to records and indexes, we then give the best of the following options that our contracts and that the laws allow:
Sometimes our contracts limit access to record images in these ways:
How to increase your access to record images:
Because of the above limitations, you may have access to a few more record images if you do one or both of the following:
1. Sign in to FamilySearch.org.
2. Search for records at a family history center.
FamilySearch’s rights (and your rights) to access records change as contracts and laws change. As you sign in, the computer system will automatically give you access to all the records to which you currently have rights.
As fast as we are able, we will keep adding new collections to our site.
How to find record images:
1. Go to FamilySearch.org.
2. To get access to the most images you can see, please sign in (optional).
3. Search for records from the FamilySearch home page in the following ways:
How to view images:
After you have searched for records from the FamilySearch.org home page, review the list of search results. A camera icon to the left of the record title lets you know that images are available.
1. In the search results, click the ancestor name or the record title for the record you want to see.
2. Click the image box to the left of the record description, and view the image.
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