Document ID: 101407Print this document
Patron wants to order microfilm over the phone
Symptoms (Problems)
A patron wants to order microfilm over the phone.
Answer (Resolution)

Once an area has moved to the Online Film Ordering method of placing film orders, all ordering is done by the patrons directly and will need to be done using the Online Film Ordering website found at There is no option for placing orders through the family history center or by telephone.


Document 113790 has a complete list of countries which use Online Film Ordering.

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