|"Unable to launch application" and other Java errors when opening indexing|
For Macintosh, see 104450.
For Linux, see 104566.
Before reinstalling the program from the website, remove any and all old versions of FamilySearch indexing, including desktop icons. Go to the Control Panel and uninstall FamilySearch indexing. If the desktop shortcut, or icon, remains, right click the icon and click Delete.
1. Install the indexing program from the website:
2. If any problems occur with the new installation of the indexing program, reset the router: If the computer has a router, firewall, or access point, unplug that for 30 seconds, then plug back in. Try launching indexing.
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