|WinXP SP3 Desktop 5.9 DVD for family history centers|
Instructions on how to order the DVD or for answers to Frequently Asked Questions and the accompanying Family History Computer Hardware and Software Order FORM are found in knowledge document 104792. The form will need to be completed and signed by the stake president before a DVD can be sent to the family history center director.
If FHCs are having trouble installing these older images on systems in their FHC, have them run a custom install and deselect all additional applications. Once the OS has completed it's install, they can install Tivoli and use the application finder to install 3rd party applications.
WinXP SP3 Desktop 5.9 installation DVD is available for distribution to family history centers. Information concerning the DVD is as follows:
Note: The WinXP SP3 Desktop 5.9 installation disk is only sent to the family history center director, and only then if the order has been submitted on a Family History Computer Hardware and Software Order form, which form has been signed by the stake president. See knowledge document 104792 for the needed form. For additional information, please contact Family History Center Support. Contact information is found at https://contact.familysearch.org.
The WinXP SP3 Desktop 5.9 installation disk is currently available in English, Spanish, and Portuguese.
Note: Installing any other licensed software is a local-unit decision and expense; however, such software must be removed if it interferes with any Church-produced software.
Hardware or Software Order FORM (Order_Hardware_Software_Jan2012.pdf)
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