A User’s Guide to the New FamilySearch Website (December 2012)

Reprinting Family Ordinance Requests and Family Ordinance Cards

Warning: The new FamilySearch website is being phased out. These documents are not being updated and may not be current. Please encourage users to use Family Tree instead.

Occasionally, a Family Ordinance Request or family ordinance cards are lost or destroyed. You can reprint these items on the Temple Ordinances tab.

You cannot directly reprint family ordinance cards. Instead, select the individuals or couples whose cards you need to reprint. The system prints a Family Ordinance Request that you can take to the temple. There, temple workers will reprint the cards for you.

If you performed some of the ordinances before a card was lost, the new cards indicate which ordinances are already done. This information helps prevent the ordinances from being performed again. If you reprint cards and then find the originals, please destroy the originals. Doing the ordinance on both cards results in duplicate ordinances.

  1. If the Temple Ordinances list is not already showing, click the Temple Ordinances tab. At the bottom of the screen, a progress bar indicates how much of the list has been loaded. The more ordinances you have reserved, the longer it takes for your Temple Ordinances List to load.
    Tip: If your Temple Ordinances list takes a long time to load, try cancelling some reservations so that your list becomes more manageable.
  2. Click the check box that is next to each individual for whom you want to print or reprint a family ordinance card.
    Tip: To select all of the ordinances on the list, click the check box that appears in the column heading above the check boxes.
    If the individual has no check box, then you assigned all of his or her ordinances to the temple. If the temple has not yet started performing the ordinances, you can assign them back to you and print the cards. If you see instead of a check box, one of the following occurred:
    • The prerequisite ordinances are not done. Either someone else has reserved them, or they are assigned to the temple. For example, you see this triangle if you reserved an individual’s endowment but someone else has reserved but not yet performed the baptism, confirmation, and initiatory.

      If you assigned the prerequisite ordinances to the temple and if the temple has not yet started performing the ordinances, you can assign them back to you and print the cards.

    • The individual no longer qualifies for temple ordinances. To see why the individual no longer qualifies, click . Common reasons include the following:
      • The system uses rules to determine whether an individual’s record contains enough information for ordinances. When these rules change, some records no longer contain enough information for ordinances to be done. You can often make simple corrections that allow the ordinances to be done. For example, make sure that the Name field contains only the individual’s name. Make sure the place-names include country names.
      • The individual’s record changed. It no longer has enough information for ordinances. For example, an event place was deleted.
      • Someone selected a different name, gender, or event on the summary. That version of the name, gender, or event does not allow ordinances to be done. To solve this problem, you add or select a death event that contains the name of the country where the death occurred.
      • Someone combined the individual that you reserved with another record. The record either indicates that the ordinances done, or it lacks the information required for temple ordinances.
  3. Click Print or Reprint Request.
    Important: Do not use your browser’s print feature. This prints your Temple Ordinances list, not a Family Ordinance Request.
    The system shows you the individuals and ordinances that you selected for the request.
  4. (Optional) Click the check box of any ordinance that you do not want to do right now.
  5. Click Print Request. The system displays a message to explain what happens. If the family ordinance card was printed and then lost, the system reminds you to destroy the card if you find it later.
  6. Click OK. The system asks if your request printed correctly.
  7. Indicate if your Family Ordinance Request printed correctly.
    • If it printed correctly, click Yes.
    • If not, click No. The system tries to print the request again. If the request does not print because your printer has a problem, check the following before you try to print it again:
      • Adobe Reader is installed on the computer.
      • Pop-up blockers are turned off.
      • The printer is turned on.
      • The printer has paper.
      • The cables are all properly connected.
      • There is not a paper jam or other printer malfunction.

Take the Family Ordinance Request to the temple. Temple workers will print the family ordinance cards that you will use while you perform the ordinances. As you perform the ordinances, temple workers record them and send the information back to the new FamilySearch website.

There is no time limit on how long you can take to perform the ordinances after you print a Family Ordinance Request or family ordinance cards.

Related concepts
The Prevention of Duplicate Ordinances
Related tasks
Preparing to Perform Ordinances for Ancestors
Seeing an Individual’s Ordinance Information
Monitoring the Completion of Ordinances
Canceling Your Reservation of Ordinances (“Unreserving” Ordinances)
Handling Ordinances That Were Reserved by a Member Who Is Now Deceased or Incapacitated
Using Personal Ancestral File and Similar Programs to Reserve Temple Ordinances
Letting Others Help with Temple Ordinances
Switching from TempleReady to the New FamilySearch Website
Finding Temple Information (Schedules, Driving Directions, etc.)
Printing a Family Ordinance Request
Related reference
Ordinance Abbreviations Used on the Temple Ordinances List
Problems and Solutions Related to Family Ordinance Cards
© 2012 by Intellectual Reserve, Inc. All rights reserved.